Privacy Policy

Privacy & Security


Honey Grail is committed to protecting your privacy. This policy explains what information we collect from you and how we use that information. By using our website or purchasing products or services through the site, you agree to be bound by this policy.

What information We Collect and How We Use It

The amount of information we collect about you will depend upon the actions you take on our site.

• When you visit our site, we collect your IP address, which we use to help diagnose problems with our server, administer our site, measure our site traffic and to improve our products and services.
• Your IP address is used to gather broad demographic information that does not personally identify you.
• If you come to our site from a link, we capture the information about where you came from so that we may understand from where our referrals come.
• We capture the pages that you visit when on our site so that we can help personalize your future visits.
• To order from us you must first set up an account on 'My Account.' Setting up an account requires you to provide your email address and choose a user name and password (your 'My Account').
• When you order from us, we will ask for your name, email address, telephone number, as well as your credit card number, billing address, and expiration date (your 'Order Information'). This information is necessary for us to process your order and to notify you of your order status.
• We may use your My Account information and Order Information to occasionally notify you about important changes to the site and new features you may find useful.
• When you sign up for our opt-in email lists you will be given the option to receive highly targeted new product release information. Depending on which lists you join, you may also receive special offers from companies other than Honey Grail.
• We do collect information on purchases made and this information can be aggregated to allow Honey Grail to plan and promote additional offerings via the website or email messages.
• If you send us email or other correspondence we may keep that information in a file specific to you.
• If you order wine for our website, we will share your order and your contact and shipping details and your IP address with the wineries whose wines you have ordered.

How We Protect Your Information

This website has security measures in place to protect the loss, misuse, and alteration of the information under our control. When you place orders or access your account information, we use a secure server. The secure server layer (SSL) encrypts all information you input before it is sent to us. All of the customer data we collect is similarly protected against unauthorized access.

Except as specified above, we will not voluntarily share your personal information with third parties unless you have consented to the disclosure or the disclosure is necessary to (1) comply with the law or with legal process, (2) protect and defend our rights and property, (3) protect our customers or users from misuse or unauthorized use of the Honey Grail site, or (4) protect the personal safety or property of our customers or the public.

Honey Grail may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to third parties, but these statistics will include no personal identifying information.

By using Honey Grail you consent to the collection and use of the information by Honey Grail as described above.

Links to Other Websites

Our site contains links to other sites, operated by third parties, that we think may be of interest to you. Please remember, however, that Honey Grail cannot be responsible for the actions of those other sites, the content of their sites, or any products or services they may offer.

Cookies

This Website uses 'cookies,' which are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide a shopping cart and to store your shipping and billing information between visits. If you've set your browser to reject cookies, you can still use our site, although you may need to re-enter information we would normally obtain from the cookie. Our affiliates or advertisers may also use cookies. We encourage anyone who uses cookies to follow appropriate privacy standards and policies, but cannot be responsible for cookies placed by third parties.

Children's Privacy Online

Honey Grail is not directed to children under the age of 13. We operate Honey Grail in compliance with the Children's Online Privacy Protection Act and do not permit registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age. This requirement is clearly posted during the registration process. As a reminder - no one under the age of 21 is allowed to purchase through our site.

Changes

Any changes to this privacy policy will be posted here. Please check back here frequently so that you may see all such changes and so that you can keep yourself informed of the information we collect, how we utilize it, and under what circumstances we would disclose it.

How to Contact Us

Honey Grail welcomes your questions and comments about privacy. Please send email to